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3. Do I need to create an account to buy?
No. You are not required to create an account to buy from our website, but you may choose to create one for faster checkout on your subsequent purchase.
4. How do I check my order status if I’m not registered and only do Guest Checkout every time I purchase from your store?
For Guest Checkout orders, you can view the status of your order at anytime by going to the Order Status page (this is one of the menu choices right below the product search bar) and entering your order number and email address.
5. What payment methods do you accept?
We are currently using Paypal as a payment method if you want to use your Gcash account you may contact our representative first to assist you before placing your order.
6. Which currencies do you accept?
Our prices are in Philippine Peso (PhP), hence, you may only use the Philippine Peso currency in placing your orders.
7. Are my personal details safe?
Yes. Your shipping address and other details are stored securely and will solely be used for delivery purposes only. Please indicate your ACCURATE and COMPLETE delivery address, including your BARANGAY to minimize any issues during delivery.
Once your order is complete, even if not yet paid, change of shipping address will no longer be allowed.
8. I did not receive any order confirmation email. Will my order proceed?
You are supposed to receive an order confirmation email once you've completed your order. However, depending on the settings of your e-mail account, some confirmation emails might be routed to your other email folders, so if you can't locate them in your inbox, please check the other folders. If you cannot locate the email at all, please let us know via email@example.com so we can resend the email to you.
9. When can I expect my order to be shipped?
All orders with payments received within the day will be processed and shipped out the following day.
10. When can I expect my order to arrive?
Expected delivery date around metro manila is 3 to 7 days.
11. What technical support do I get if or when I need an assistance on the product that I've bought from your site?
We can provide you our phone support through the number(s) provided on the Contact Us page. Also, you may email us at firstname.lastname@example.org and we shall try to get back to you within 24 hours.